BE AWARE OF IMPERSONATION SCAMS: Board staff and NABP (National Association of Boards of Pharmacy) will not contact you by telephone and demand personally identifiable information or payment of funds for any reason.
Description of the Scam - In this scam, a pharmacy receives a phone call from someone who claims to represent the Louisiana Board of Pharmacy. The caller ID shows a Board of Pharmacy telephone number or NABP’s official telephone number, which bad actors have spoofed to appear legitimate. The caller then attempts to solicit information from pharmacy staff, including information that may constitute personally identifiable information (PII). Caller ID spoofing is a technique used by scammers to make an incoming call appear to originate from a trusted or official source. A familiar phone number on caller ID does not confirm the identity of the caller.
FINAL UPDATE: Baton Rouge Power Outage Affects Board Office Operations
01-01-2016 UpdateA power outage affecting a portion of the Baton Rouge area in the early morning hours on Wednesday, December 30, 2015 affected the operations at the Board office. Although the power was restored within a couple of hours after the office opened Wednesday morning, the telephone, facsimile, email, and Internet services were not available. For most of Wednesday, the website was down; however, that service was restored by the early evening. We know that some pharmacists renewed their licenses online shortly thereafter.
Although the office was closed on Thursday, December 31, we worked with our vendor to restore our telephone, facsimile, and Internet service, and by late afternoon, it appeared that all of our communication services were restored.
Finally, as a reminder, the office is closed today, January 1, 2016; we will re-open on Monday, January 4, 2016. We appreciate your understanding and patience while we restored the communication services at the Board office.