BE AWARE OF IMPERSONATION SCAMS: Board staff and NABP (National Association of Boards of Pharmacy) will not contact you by telephone and demand personally identifiable information or payment of funds for any reason.
Description of the Scam - In this scam, a pharmacy receives a phone call from someone who claims to represent the Louisiana Board of Pharmacy. The caller ID shows a Board of Pharmacy telephone number or NABP’s official telephone number, which bad actors have spoofed to appear legitimate. The caller then attempts to solicit information from pharmacy staff, including information that may constitute personally identifiable information (PII). Caller ID spoofing is a technique used by scammers to make an incoming call appear to originate from a trusted or official source. A familiar phone number on caller ID does not confirm the identity of the caller.
Board office is temporarily closed to visitors
In the interest of public health and safety, the Board office has been temporarily closed to visitors until further notice. In the event you feel it necessary to personally deliver materials to the Board office, please place those items in a sealed envelope and insert the envelope in the mail drop located to the right of the front doors. In the alternative, we recommend you send those materials by mail, by email to info@pharmacy.la.gov, or by fax to 225.925.6499.
We will maintain our normal business hours as well as our email, telephone, and fax communications for as along as are able to do so. In addition, we have established a COVID-19 Public Health Emergency webpage on our website, the link to which is located in the upper left corner of the homepage.
Like all other places of business, we are monitoring federal and state official communications and guidance. In the event we need to make changes to our operations, we will communicate that information to you in a timely manner by email distribution as well as website updates.