BE AWARE OF IMPERSONATION SCAMS: Board staff and NABP (National Association of Boards of Pharmacy) will not contact you by telephone and demand personally identifiable information or payment of funds for any reason.
Description of the Scam - In this scam, a pharmacy receives a phone call from someone who claims to represent the Louisiana Board of Pharmacy. The caller ID shows a Board of Pharmacy telephone number or NABP’s official telephone number, which bad actors have spoofed to appear legitimate. The caller then attempts to solicit information from pharmacy staff, including information that may constitute personally identifiable information (PII). Caller ID spoofing is a technique used by scammers to make an incoming call appear to originate from a trusted or official source. A familiar phone number on caller ID does not confirm the identity of the caller.
Controlled Dangerous Substance Theft or Loss
The DEA's rules for the reporting of the theft or significant loss of any controlled substances (CS) are found in 21 CFR 1301.76(b) .
When a DEA registrant experiences any theft or significant loss of any CS, the registrant must fulfill certain requirements:
- The registrant must submit an initial notification of the theft or loss to DEA and the Board within one business day of the discovery of the theft or significant loss.
- The registrant must conduct a complete CS inventory.
- If a loss is confirmed, the registrant must complete a DEA Form 106 and submit that report to DEA and the Board. If it is determined that there was no theft or loss, it is recommended that the registrant notify DEA and the Board in writing of this fact to resolve the initial report and explain why no DEA Form 106 was filed regarding the incident.
DEA requires the registrant to file a complete and accurate DEA Form 106 within 45 days after discovery of the theft or significant loss.
With respect to the initial notification to the DEA, the New Orleans Field Division has established an email address to facilitate that report. Please direct your initial report of theft/loss of controlled substances to NOFD.theftorloss@DEA.gov
You may upload both submissions, within the timeframes outlined, to the pharmacy's account with the Louisiana Board of Pharmacy, using the Online Services Portal.