A power outage affecting a portion of the Baton Rouge area early yesterday morning is still affecting the Board office. Although the power was restored within a couple of hours after the office opened yesterday, the telephone, facsimile, email, and Internet services were not available. For most of yesterday, the office could not receive or place any telephone calls, nor could we send or receive any faxes or emails, and our website was down.
The website was restored late yesterday afternoon, and it is still functioning as we write this article, including the online renewal function. Several pharmacists have already renewed their credentials earlier today. Forms and applications can also be accessed on our website, downloaded, and printed.
Our email capability appears to have been restored, as has at least one of our fax numbers: 225.925.6499. However, we are still without telephone service.
Our vendor is aware of our limited capability and the remedies have been authorized. We are not the only office impacted so we need to wait our turn. Hopefully, our communication services will be completely restored before the office re-opens on Monday, January 4, 2016.
If you have not yet renewed your credential, please remember you can access, download, and print the paper forms on our website. To avoid the late renewal penalties, you need to ensure your mailing envelope contains a postal mark no later than today, December 31, 2015.